- All products that are sold by One Sun Knives must be paid for in full at the time of purchase.
- Payment can be made in full by credit card, prepaid debit card and gift card only.
- Shipping charges are non-refundable in the event of products return unless products are found to be defective after inspection by One Sun Knives
- Freight will be prepaid by One Sun Knives on orders placed and paid for on our website.
Volume discounts are available on lager orders.
- Due to fluctuating material costs, prices are subject to change at any time without notice.
- In the event of a price increase, One Sun Knives will ship any order that has been accepted before the price increase at the lower price.
Shipping Lead Times
- Shipping lead times for non-stock items may be up to or exceed 3-4 weeks.
Order Cancellations and Changes
- Orders for in-stock items may be canceled, without charges, prior to shipment
- Custom orders and all non-stock items are non-cancellable, non-refundable, and non-returnable.
- No exceptions to the policy will be made.
Product may be returned to One Sun Knives that meets the following requirements
- In order to begin the return process, please contact One Sun Knives +1 (770) 530-7655
- Returned products must have prior authorization including a Return Goods Authorization (RGA) Number, before it can be returned.
- No return will be processed without returned product and copies of the purchase invoice and RGA.
- All products must be in the original unopened carton.
- All products must be free of any and all damage or will not be accepted for return.
- All products must be in working order and original and re-saleable condition.
- All products may be subject to a 25% inspection and restocking fee.
- All products must be prepaid freight when returned or will not be accepted.
- When returning a product, use a carrier that has tracking capabilities.
- No returns will be accepted after 45 days of purchase.
- All shortages and damaged products must be reported within 5 days of receipt of products or will not be honored.
- Shipping charges are non-refundable.
- Credit from a return will be determined after the return product is inspected.
- Tampering or altering with any One Sun Knives products or any accessories purchased in any way voids all ETL listings and will also void all One Sun Knives products warranty policies of tampered products and will deem them non returnable and non refundable.
- No exceptions will be made.
COUNTRY & STATE SALES TAX
State sales taxes are charged on all orders shipped within the USA.
- One Sun Knives products are warranted to be free from defective materials and workmanship for the period listed below.
- One Sun Knives will repair or replace, at the sole and absolute discretion of One Sun Knives, any product that is to be found defective.
- Tampering with any products in any way voids any ETL and One Sun Knives warranty.
- This warranty is limited to the replacement of the apparel itself.
- One Sun Knives shall not be liable for any special, incidental, or consequential damage including labor, loss of use, and loss of profit or injury to persons.
- One Sun Knives reserves the right to examine all products prior to the determination of any warranty status and has the sole and absolute discretion if any defective products are to be replaced.
- The warranty period will start at the date of purchase.
- Return shipping information will be received at this time.
- All knives must be returned within 45 days of original purchase date to One Sun Knives with prepaid freight in order for warranty claim to be processed.
- No warranty claim will be processed without returned products and copies of the purchase invoice.